Billing Terms
Updated and Effective as of: January 13, 2026
Product Name: True Heritage & Ancestry: EDNA
Website: www.ednatrueheritage.com (including all sub-domains)
Welcome to True Heritage & Ancestry: EDNA. These Billing Terms govern your purchase and use of our digital content, subscriptions, and services ("Services"). By making a purchase on our Website, you agree to these terms. Please read them carefully.
You can view our current prices for subscriptions and one-time purchases directly on our Website. The currency for all charges will be clearly displayed on the payment screen at the time of purchase. We offer auto-renewing subscriptions that provide access to our premium digital content and features.
At the end of each subscription period, your subscription will automatically renew for a successive period at the then-current price, unless you cancel it. All prices are exclusive of any applicable local taxes or transaction fees, which are your responsibility.
We reserve the right to change our prices. We will notify you of any price changes to your active subscription via email at least thirty (30) days before they become effective. If you do not agree to the new price, you must cancel your subscription before the change takes effect. Continued use of the Services after a price change constitutes your acceptance of the new price.
We may occasionally offer a paid trial for a small fee (e.g., $1 for 3 days). Unless you cancel your trial at least 24 hours before it ends, you will be automatically charged the full price of the subscription plan you selected at the time of purchase. The specifics of any trial offer will be clearly and explicitly stated on the payment screen.
Our service is accessed via a multi-step process on our Website:
4.1. Authorization. By providing a payment method and confirming your purchase, you authorize us (through our third-party payment processor, e.g., Stripe) to charge your designated payment method for the total amount of your purchase, including any applicable taxes and fees. For subscriptions, you further authorize us to charge your payment method on a recurring basis (e.g., monthly, annually) until you cancel your subscription in accordance with our Cancellation Policy.
4.2. Third-Party Payment Processors. All payments are processed through secure third-party payment gateways. Our designated payment processor, [e.g., Stripe, Paddle, Lemon Squeezy], acts as the "Merchant of Record" for all transactions. We are not liable for any security breaches, processing errors, or service interruptions that occur on these third-party platforms. By making a purchase, you agree to abide by the terms and conditions of our chosen payment processor. We do not store your full credit card information on our servers.
Your subscription renews automatically at the end of each billing period unless it is canceled. Please note that deleting your account or browser bookmarks does not cancel your subscription.
To cancel your subscription and avoid future charges, you must do so at least 24 hours before your next renewal date. You can manage and cancel your subscription at any time through the "My Plan" section of your account settings on our Website. All cancellation requests must be made through this self-service portal.
For information regarding refunds, please review our official Refund Policy. All sales of digital products are generally considered final once the content has been accessed or downloaded, except as required by law or as detailed in our policy.
If you have any questions about these Billing Terms, please contact our support team at our official channels listed on this website.